Digital Token — Hospital Queue Management
Self-service tokens, doctor-wise queues, display screen & voice call
Queue management for hospitals and clinics — patients take a token from your website, a QR code, WhatsApp or the app, nurses issue tokens for walk-ins, each doctor calls the next patient from their own screen, and the display announces current and next tokens by screen and by voice.
Included Modules
Quick Answer
What is Digital Token — Hospital Queue Management?
Digital Token replaces the crowd at your reception with an orderly queue. Patients take a token before they arrive — from your website, a QR code, WhatsApp or the app — and it is registered in the system straight away. Your nurses still issue tokens for walk-ins, every doctor runs their own series, and the display screen and voice announcement keep the whole waiting hall informed without anyone having to ask.
We understand your pain points
Digital Token replaces the crowd at your reception with an orderly queue. Patients take a token before they arrive — from your website, a QR code, WhatsApp or the app — and it is registered in the system straight away. Your nurses still issue tokens for walk-ins, every doctor runs their own series, and the display screen and voice announcement keep the whole waiting hall informed without anyone having to ask.
- ✕Crowding at the reception counter because nobody knows whose turn it is
- ✕Staff interrupted constantly by patients asking how long is left
- ✕Patients missing their turn because they stepped away from the screen
- ✕Two doctors consulting at once with no clear way to separate their queues
- ✕No record of who visited, so there is no way to reach them again
- ✕No data on how long patients actually wait, doctor by doctor
What you gain with Digital Token
- ✓A calm waiting area instead of a crowd at the counter
- ✓Your front desk stops answering "how long more?" all day
- ✓Nobody misses their turn — the screen shows it and the voice calls it
- ✓Multiple doctors run in parallel without their queues colliding
- ✓A visitor database you can actually reach out to again
- ✓Find the bottleneck slowing your OPD down, with real numbers
Key features of Digital Token — Hospital Queue Management
Everything packed into one connected system, built specifically for your operations.
Tokens from Website, QR, WhatsApp or App
Patients take a token before they reach the clinic — scan a QR, message on WhatsApp, use the app or your website. Every token is registered in the system as it is issued.
Display Screen & Voice Announcement
A screen in the waiting area shows the current and next tokens with your hospital branding, and each token is called out by voice so patients hear their turn without watching the screen.
Doctor-wise Token Series
Each doctor gets their own letter series — one doctor’s patients are called D1, D2, D3 while another’s are K1, K2, K3 — so several doctors can consult at the same time without the queues ever getting mixed up.
Role-based Screens
Doctors, nurses and front-desk staff each get their own login and view. Doctors call the next patient from their own screen; nurses create tokens for walk-ins.
Multi-Counter & Multi-Department
Run separate queues for OPD, pharmacy, laboratory, billing and radiology from one central system.
Priority Handling
Move emergency cases and senior citizens up the queue without disturbing the rest of the series.
Fee Collection at Appointment
Collect or record the consultation fee at the time the appointment is taken, so billing is settled before the patient sits down.
Visitor Database & Broadcast
Every visitor is stored, so you can send broadcast messages to them later — camp announcements, reminders or clinic updates.
Waiting-Time Analytics
See average waiting and consultation time by doctor, department and hour, so you can find and fix the real bottlenecks.
REST API & Webhooks
Connect Digital Token to your HMS, website or any other system through a REST API and webhook events.
How we roll out your Digital Token
A structured, low-risk implementation method that gets you live faster — with training and support at every step.
Discover
We study your workflows, pain points and goals across every department.
Design
A tailored ERP blueprint — modules, integrations and a phased rollout roadmap.
Configure & Build
We configure masters, workflows and any custom features to match your business.
Migrate & Train
Safe data migration, hands-on user training and user-acceptance testing.
Go-Live
Guided go-live with on-site/remote support so your team is confident from day one.
Support & Grow
Responsive AMC support, updates and enhancements long after go-live.
Digital Token that connects to your existing tools
The systems digital token businesses actually run — integrated so your data flows in one place.
Digital Token — Hospital Queue Management — frequently asked questions
Digital Token replaces the crowd at your reception with an orderly queue. Patients take a token before they arrive — from your website, a QR code, WhatsApp or the app — and it is registered in the system straight away. Your nurses still issue tokens for walk-ins, every doctor runs their own series, and the display screen and voice announcement keep the whole waiting hall informed without anyone having to ask.
Key modules include Token Issuing, QR & WhatsApp, Display Screen, Voice Call, Doctor Console, Walk-in Tokens. Core features are Tokens from Website, QR, WhatsApp or App, Display Screen & Voice Announcement, Doctor-wise Token Series, Role-based Screens — all in one connected system built for your operations.
Yes. TechSlideITS Digital Token — Hospital Queue Management is built to sit alongside your existing setup — we integrate it with your current software and hardware during implementation, so you are not replacing everything at once.
Both. Deploy on secure cloud for anywhere-access with daily backups and SSL, or on your own on-premise server. We help you choose what fits your business and budget.
Yes. TechSlideITS handles configuration, data migration, user training and go-live, followed by responsive AMC support — so your setup keeps delivering results long after go-live.
Pricing depends on modules, users and cloud vs on-premise. Request a free, no-obligation demo and we will tailor a quote to your business.
Other products we serve
Ready to transform your Digital Token operations?
Book a free, no-obligation demo. Our consultants will map your workflow and show you exactly how TechSlideITS ERP fits.