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🎫 Product

Digital Token — Hospital Queue Management

Token display, voice call & WhatsApp updates for patient queues

Digital token and queue management system for hospitals and clinics — doctor-wise token generation, TV display, voice announcement, WhatsApp updates and live waiting-time analytics.

See Features

Included Modules

Token GenerationDisplay BoardVoice CallWhatsApp/SMSCountersDepartmentsAnalytics
Calm, orderly waiting areas with no counter crowding
Free your reception staff from constant queue questions
A visibly more professional patient experience
Find and fix the bottlenecks slowing your OPD down
GST & e-Invoice Compliant Cloud & On-Premise Daily Backups & SSL ERPNext · Frappe · Odoo Data Migration & Training AMC & 24/7 Monitoring

Quick Answer

What is Digital Token — Hospital Queue Management?

Crowded waiting halls and "who is next?" arguments cost your staff hours every single day. Digital Token gives every patient a numbered token the moment they register, shows the queue on a TV screen, calls it out by voice and keeps patients updated on WhatsApp — so your waiting area stays calm and your OPD keeps moving.

The Challenge

We understand your pain points

Crowded waiting halls and "who is next?" arguments cost your staff hours every single day. Digital Token gives every patient a numbered token the moment they register, shows the queue on a TV screen, calls it out by voice and keeps patients updated on WhatsApp — so your waiting area stays calm and your OPD keeps moving.

  • Crowding and arguments at the counter over whose turn it is
  • Reception staff constantly interrupted by patients asking how long is left
  • Patients missing their turn because they stepped away
  • No data on how long patients actually wait, doctor by doctor
The Outcome

What you gain with Digital Token

  • Calm, orderly waiting areas with no counter crowding
  • Free your reception staff from constant queue questions
  • A visibly more professional patient experience
  • Find and fix the bottlenecks slowing your OPD down
Capabilities

Key features of Digital Token — Hospital Queue Management

Everything packed into one connected system, built specifically for your operations.

🎟️

Doctor-wise Token Generation

Issue tokens per doctor, department or counter at registration, with priority handling for emergency and senior citizen cases.

📺

TV Display Board

Now-serving and up-next tokens on any TV or monitor in the waiting hall, with your hospital branding.

🔊

Voice Announcement

Automatic voice call-out of each token in your chosen language, so patients hear their turn without watching the screen.

💬

WhatsApp & SMS Updates

Patients get their token number and a heads-up as their turn approaches — so they can wait comfortably instead of crowding the corridor.

🏥

Multi-Counter & Multi-Department

Run separate queues for OPD, pharmacy, lab, billing and radiology from one central system.

📊

Waiting-Time Analytics

See average wait and consultation time by doctor, department and hour to fix the real bottlenecks.

Implementation

How we roll out your Digital Token

A structured, low-risk implementation method that gets you live faster — with training and support at every step.

🔍01

Discover

We study your workflows, pain points and goals across every department.

📐02

Design

A tailored ERP blueprint — modules, integrations and a phased rollout roadmap.

🛠️03

Configure & Build

We configure masters, workflows and any custom features to match your business.

🎓04

Migrate & Train

Safe data migration, hands-on user training and user-acceptance testing.

🚀05

Go-Live

Guided go-live with on-site/remote support so your team is confident from day one.

🤝06

Support & Grow

Responsive AMC support, updates and enhancements long after go-live.

Integrations

Digital Token that connects to your existing tools

GST portals, WhatsApp, payment gateways, devices and more — integrated so your data flows in one place.

🧾GST & e-Invoicing (IRN)
🚚e-Way Bill
💬WhatsApp Business API
💳Payment Gateways
📒Tally
🕒Biometric Devices
⚖️Weighbridge Indicators
📡GPS / Telematics
📧SMS & Email
🔖Barcode & POS Hardware
🏦Banking / UPI
📊Power BI / Analytics
FAQ

Digital Token — Hospital Queue Management — frequently asked questions

Crowded waiting halls and "who is next?" arguments cost your staff hours every single day. Digital Token gives every patient a numbered token the moment they register, shows the queue on a TV screen, calls it out by voice and keeps patients updated on WhatsApp — so your waiting area stays calm and your OPD keeps moving.

Key modules include Token Generation, Display Board, Voice Call, WhatsApp/SMS, Counters, Departments. Core features are Doctor-wise Token Generation, TV Display Board, Voice Announcement, WhatsApp & SMS Updates — all in one connected system built for your operations.

Yes. TechSlide IT Solutions Digital Token — Hospital Queue Management is built to sit alongside your existing setup — we integrate it with your current software and hardware during implementation, so you are not replacing everything at once.

Both. Deploy on secure cloud for anywhere-access with daily backups and SSL, or on your own on-premise server. We help you choose what fits your business and budget.

Yes. TechSlide IT Solutions handles configuration, data migration, user training and go-live, followed by responsive AMC support — so your setup keeps delivering results long after go-live.

Pricing depends on modules, users and cloud vs on-premise. Request a free, no-obligation demo and we will tailor a quote to your business.

Ready to transform your digital token operations?

Book a free, no-obligation demo. Our consultants will map your workflow and show you exactly how TechSlide ERP fits.

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