ERP insights, guides & tips
Practical advice on ERP, billing, automation and running your industry smarter.
What a 30-bed hospital actually needs from software
Small hospitals are routinely sold systems designed for large ones. The unused modules are not free — they slow the rollout and complicate everything after it.
Moving a small hospital off paper: a sequence that works
The software is rarely the reason these transitions fail. The order of the rollout and what happens at 2am usually are.
What an ERP consultation should actually produce
A consultation that ends in a proposal has sold you something. One that ends in a document you could hand to a different vendor has given you something.
How to write an ERP requirement that vendors can quote
Vague requirements produce vague quotes, which cannot be compared. Then the cheapest wins, and the difference surfaces as change requests later.
What ERP data migration actually involves
Migration is quoted as a task and behaves like a project. It is also the stage most likely to delay a go-live, and almost always for the same reason.
The first ninety days after ERP go-live
Go-live is treated as the finish line. It is the point at which the project becomes real, and what happens in the following three months decides whether it worked.
A backup you have never restored is not a backup
Every hosting arrangement claims daily backups. Far fewer can tell you when a restore was last performed, which is the only fact that matters.
What an ERP AMC should actually cover
An annual maintenance contract is easy to sign and hard to compare. Two quotes at similar prices routinely cover very different things.
How to specify a customisation so it gets built right
Most customisations that get rebuilt were not badly built. They were built exactly as described, and the description was missing the cases that mattered.
Why ERP upgrades get skipped, and what that costs
Skipping an upgrade is always the easy decision in the month it is offered. The cost accumulates somewhere you are not looking.
Why concrete gets rejected at site, and where it starts
A rejected load is expensive twice — the concrete and the relationship. Most rejections trace back to something that happened before the truck left the plant.
Expiry, batches and the money sitting on your pharmacy shelves
Expired stock is not a stock problem. It is a visibility problem that only becomes a stock problem on the day you count it.
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