ERP insights, guides & tips
Practical advice on ERP, billing, automation and running your industry smarter.
Full and final settlement: what goes wrong
An exit settlement is the last financial interaction with an employee, and the one most likely to be disputed. It is also usually assembled by hand.
Preventive maintenance schedules that actually get followed
Every fleet has a maintenance schedule. The ones that get followed differ from the ones that do not in a few specific ways.
Tyres, batteries and the parts worth tracking separately
Most fleets track cost by vehicle. A few components have their own life, their own cost and their own failure pattern, and deserve their own record.
Food cost: why recipe cost and actual consumption never match
A restaurant's theoretical food cost is a calculation. Its actual food cost is a fact. The gap between them is where the margin went.
Running a restaurant across dine-in, takeaway and delivery
Three channels sharing one kitchen is now normal. The operational problems it creates are not, and most of them show up as timing.
Designing token series for a multi-doctor OPD
A single queue for the whole OPD is tidier and works badly. How you split the series decides whether the display helps or confuses.
What a queue display should show, and what it should not
A queue display is the only part of the system most patients ever see. What it shows decides whether the waiting room calms down or not.
What a 30-bed hospital actually needs from software
Small hospitals are routinely sold systems designed for large ones. The unused modules are not free — they slow the rollout and complicate everything after it.
Moving a small hospital off paper: a sequence that works
The software is rarely the reason these transitions fail. The order of the rollout and what happens at 2am usually are.
What an ERP consultation should actually produce
A consultation that ends in a proposal has sold you something. One that ends in a document you could hand to a different vendor has given you something.
How to write an ERP requirement that vendors can quote
Vague requirements produce vague quotes, which cannot be compared. Then the cheapest wins, and the difference surfaces as change requests later.
What ERP data migration actually involves
Migration is quoted as a task and behaves like a project. It is also the stage most likely to delay a go-live, and almost always for the same reason.
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